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The Impact of Cloud-Based Quality Management Software on Global Collaboration and Remote Auditing

Remote auditing is not a new thing. It’s been around for years but now because of the pandemic, it has changed the drivers into a dynamic change. This change is from on-site to remote/virtual auditing. So what is remote auditing, how it’s started and what is the impact of quality management software on global collaboration? Let’s take a look at the questions one by one!

In spring 2020, we were in the midst of a global COVID-19 pandemic. Many businesses operate on reduced hours and try to continue operations together with meeting government guidelines on social distancing use of personal protective equipment and observing strict hygiene practices. The pandemic is over but the strategy of virtual service and networking isn’t. It is still going on and the trend will be for a greater number of remote audits in the future. 

What is a Remote Audit?

A remote audit is designed to deliver the same outcome as a traditional on-site audit but uses electronic methods to remotely obtain audit evidence and to evaluate it objectively in order to determine the extent of conformity against the audit criteria. 

Remote auditing techniques are like the traditional audit but you can share files via email, OneDrive or Google Drive. In addition, documents can be shared via video conferencing using tools such as Skype Microsoft Teams and Zoom as well as allowing for interviews.

Overview of Quality Management System Software 

In order to achieve the highest level of accuracy and reliability, it is important or it is essential to perform all the processes and procedures in the best possible way so there should be excellent performance. The complexity of the system requires that many processes of procedures be performed properly. To be able to do that, the quality management software model will overlook the entire system. This will then give a very important solution for achieving good performance. 

The quality management system can be defined as coordinated activities to direct and control an organization with regard to quality. Now this definition is used by the ISO. ISO 9001 full form is the International Organization for Standardization. It is an internationally recognized system. In quality management systems all aspects of the organization’s operations will need to be addressed to assure quality.

Remote Auditing in Quality Management Systems

Even if your firm has all the systems to sell high-quality products and has no 40 documentation trails, a quality audit is bound to cause you some anxiety and tension. A quality management system audit is the last step your business needs to undertake before being declared ISO-compliant. 

The auditing process usually involves an external auditor coming to evaluate the quality management system of your firm to verify whether you have fulfilled all the ISO 9001 requirements or not. Based on how well your business meets these requirements the auditor will either issue your firm with the ISO certificate or ask you to take some corrective actions to get the approval. 

Impact of Quality Management System on Global Collaboration 

If I ask you what is the number one advice for organizational activity that is most impactful on quality? Surely you will say design and development. But product quality and service cannot be the only aspect. Here are some detailed pinpointers of how cloud-based quality management system impacts on a global scale-

  1. On a global level, you can eliminate delays and enhance the quality-related data with the most up-to-date information. 
  2. It allows team workers to connect globally with different departments like quality, research and development, production etc.
  3. With such networking, firms can build project status and progress on international operations.
  4. Cloud-based quality management, ISO 9001 software provides consistency with quality practices, and documentation, which ensures reporting and compliance activities.
  5. Cloud-based system facilitates the organization to structure QMS with integrated messaging and enables video conferencing, which keeps all the stakeholders informed and connected across the globe.
  6. With cloud-based, QMS software provides users transparency to identify quality issues, regardless of where they occur. It provides advanced visibility that welcomes upper management to view the dashboard and its entire operations without any difficulty.
  7. QMS offers better collaboration with global supplier management which increases the potential of the firm across different regions.
  8. Not only does it improve quality products but it also offers tools for tracking and collecting data. It allocates resources and expertise from different lands.
  9. With cloud-based quality management, Users can learn and support to overcome language barriers as it provides a multi-language support system in global terms.
  10. It is rapidly growing and collaborating with high technology and innovations like AI, machine learning, IoT and blockchain in the future trends.

These above pinpointers explain how cloud-based quality management system software (QMS) is rapidly evolving and how it is impacting global collaboration. Because the idea is to lead the quality outcomes in a positive way and to make more efficient use of global resources.

ISO 9001 Quality Management System 

ISO 9001 software is a system of processes, procedures and policies that an organization uses to manage and improve the quality of its products and services. The standard is designed to be applicable to organizations of all sizes and types and it is intended to help them improve their overall performance by focusing on customer satisfaction, continuous improvement and the effective management of processes. 

Some of the key changes in ISO 9001 include a great emphasis on risk-based thinking. It is focused on leadership and organizational context and a greater emphasis on the environment of top management. The standard also places greater importance on the importance of measuring and monetary the performance of the QMS as well as on the need of continual improvement.

Overall ISO 90001 is intended to help organizations to improve their processes, enhance customer satisfaction and increase their overall performance by adopting a systematic approach to quality management.

Conclusion 

Cloud-based Quality Management System software has evolved so much that it is transforming even more in a better way to enhance the landscape of quality management, offering organisations to operate more on a global scale while maintaining the quality standards and compliance. 

The cloud-based quality system software has bridged geographical gaps and also promoted a culture of constant improvements. This impacts collectively for more effective remote auditing in an increasingly digital and contributed business environment. With this better global teamwork, organizations can lead to improved product quality and customer satisfaction across the global level. This showcases how cloud-based and QMS systems are necessary for a firm’s growth.

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